See what your customers see and improve their experience. Our expert agents assess your business the way real customers do—ensuring that every interaction delivers on your brand promise.

Insight Agents

HI THERE. WE’RE YOUR INSIGHT AGENTS

Deploy our agents to go beyond surveys and online reviews to deliver real, unbiased customer insights.

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Our agents cover Retail, Ecomm, Dining, Hospitality, Hotels and more…

Retail

From boutique stores to big-box chains, we evaluate everything from staff interactions, store cleanliness, product knowledge, and checkout experiences to help boost sales and customer satisfaction.

Restaurants

IYour guests’ dining experience matters. We assess service speed, food quality, ambiance, and overall guest satisfaction to ensure your restaurant delivers top-tier hospitality.

Ecommerce

Our secret shopper evaluations for digital businesses, websites and apps, assess the entire customer journey—from acquisition to fulfillment websites and even returns to ensure ease with each customer touchpoint.

Hospitality & Hotels

From the front desk to room service, we evaluate guest experiences, amenities, staff professionalism, and booking processes to enhance customer loyalty and reputation.